Well, the good news is my problem is solved thanks to a hint from Nancy (big Metro hugs, Nancy!). The bad news is I literally wasted an entire vacation day becoming acquaintances with 3 NPCs that had been Best Friends by hurling insults at them, quickly grabbing the missing traits with Get to Know which immediately popped up again, and then pulling them all the way back to Best Friends. Unbelievable. It got down to the last minutes of the last day. Nancy, I owe you, big time. It all makes sense to me now that Get to Know would disappear at a certain relationship level, but it just never dawned on me while it was happening and I was scratching my head. Whew!!! I'm glad that vacation is over!!!